Features that make your kitchen run smoothly
Dashboard Analytics
See the complete health of your kitchen operation at a glance. Track which equipment needs attention, monitor maintenance schedules, and identify patterns before they become problems. Real-time analytics show equipment status by category, flag items requiring urgent attention, and provide insights that help you schedule maintenance during quiet periods instead of dealing with emergencies during service.
Equipment Specific AI Assistance
Your 24/7 commercial kitchen expert. Trained on thousands of spec sheets, manuals, and real-world service data for every major brand of ovens, combis, fryers, refrigerators, and dishmachines, Caterbot instantly answers questions about troubleshooting, part numbers, maintenance schedules, or choosing the right equipment. Day or night, just ask and get clear, accurate help in seconds.
Engineer Callout & Fault Management
When staff encounter equipment issues, CaterBot instantly assesses whether it's a safe DIY fix or requires a qualified engineer. For complex repairs involving gas, electrical, or fire systems, the platform automatically creates engineer requests with full diagnostic history attached—saving time and ensuring engineers arrive prepared with the right parts and information.
Maintenance Logging
Every interaction with CaterBot is automatically logged, creating a complete maintenance history for each piece of equipment. Track what was fixed, when, and by whom. Monitor recurring issues that might indicate deeper problems.
CaterBot also tracks warranty status, alerting you when calling third-party engineers could void your warranty—protecting your equipment investments and ensuring you use authorized service providers when required.
Build a comprehensive service record that helps with warranty claims, compliance audits, and predictive maintenance planning. No clipboards, no spreadsheets—just automatic, accurate record-keeping.
